What materials do you use in your jewelry?
Our pieces are crafted with high-quality metals and gemstones, including sterling silver and natural gemstones.
How do I know my ring size?
Most of our rings are adjustable in size. This is done to reduce wastage of unused inventory. Over time, we may introduce multiple sizes based on demand and design.
How should I care for my jewelry?
We recommend keeping your jewelry away from water, perfumes, and chemicals. Store it in a dry place, ideally in its original pouch or box.
What is the shipping policy?
We ship worldwide to select countries. You will see available options during checkout based on your location. Orders are processed within 1–2 business days. For details, please refer to our Shipping Policy.
Do you offer free shipping?
We offer free shipping in Netherlands. For other regions we offer free shipping on orders over a certain value. For details, please refer to our Shipping Policy.
What is your return policy?
Please refer to our detailed Return Policy.
What payment methods do you accept?
We currently accept all major credit and debit cards. Additional payment options are coming soon.
All transactions are encrypted and secure.
Can I cancel my order?
We process our orders quickly, so we cannot guarantee any changes once an order is placed. However, if you Contact Us shortly after placing, we will try to accommodate any changes or cancellations.
Will I have to pay customs or duties?
Customs fees or duties may apply depending on your country. These are the responsibility of the buyer.
Is your jewelry sustainable/ethical?
All our pieces are sourced ethically and use recycled metals. Additionally, we mostly offer adjustable pieces to reduce wastage and introduce designs with proven demand.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link via email.
Where is Arona located?
Arona was born in Amsterdam Netherlands. All our pieces are designed in our local studio.
Get in touch
Have questions about your order, or a general enquiry?